Manage your user settings

Each user in a Redox organization can view and edit these user settings in the Redox dashboard:

• profile details, including user name and phone number
• multi-factor authentication (MFA)
• Redox dashboard password

• These instructions are for non-SSO organizations. Single sign-on (SSO) organization members can only edit their user name. No other fields are visible.

1. Log in to the dashboard.
2. Click your username at the bottom of the navigation menu.
3. From the user menu, select the User settings option.
4. By default, the User info tab opens.

1. Follow the steps to view user settings.
2. Click the Edit button.
3. Make any changes to the name or phone fields.
4. Click the Save button.

   

Learn more about Redox’s recommendation for MFA.

1. Follow the steps to view user settings.
2. If you don’t have MFA enabled, a warning banner displays at the top. Click the Enable MFA method button.
3. Under Preferred method, select the radio button for either text message or phone call.
4. Enter the country code, then enter the phone number.

   
5. Click the Verify button to enable MFA.
6. In the Authentication code field, enter the code you received from the text message or phone call. If you didn't receive a text or call, click the Didn’t receive a code? link to try again.
7. Click the Save button.
8. The next time you log in to the Redox dashboard, you'll be prompted to enter an authentication code. You can opt to remember the device for 30 days or provide a code at every login.
9. If you need to change your MFA method later, delete the current verified method and add a new one.

Viewing other users’ MFA status

Users assigned to organization owner or admin roles can view the MFA status of other users in the Access control section of the Redox dashboard.

Navigate to the Users tab and click the row of the user you want to review. Under the Account security section, the user’s MFA status and last login details display.

1. Follow the steps to view user settings.
2. Under the Password section, click the Reset password button.
3. Enter the current password.
4. Enter the new password, then enter it again in the Confirm field. Review Redox’s password requirements.
5. Click the Save button.