Delete a subscription

Last updated: Apr 7, 2026
DEVELOPER
HEALTH TECH VENDOR
HCO

You can delete duplicate or unnecessary subscriptions in the Redox dashboard. Learn more about subscriptions.

Prerequisites

  • A user must be assigned to an engineer role to manage connections (i.e., create or delete subscriptions). Learn about user roles.
  • Log in to either a development or staging environment. The self-service option is disabled for production environments.

Delete a subscription

Beta customers: Subscriptions table view

If you’re part of the one-party subscriptions beta, navigate to the Connections > All subscriptions tab to view all subscription in a table. Click the subscription name to open the Details page. Then click the Delete Subscription button.

  1. Log in to the dashboard.
  2. From the navigation menu, click the Connections page.
  3. All your connections display on the page. Click the connection with the subscription you want to remove.
  4. The Subscriptions tab opens. On the subscription you want to delete, click the Settings link.
  5. The Settings page opens. Scroll down to the Delete Subscription section and click the Delete button.
    Disabled Delete button

    Remember, only organization owners can delete pre-production organizations. If the delete option is disabled, you either don’t have the right user role assignment or the organization has already migrated to production.

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