As part of your connection management, the Redox dashboard is where any required credentials for your connections will be set up and maintained. The Redox team will configure the necessary credentials to authenticate with your connection partners, regardless of whether the required authentication strategies are standards-based or vendor specific.
Why are credentials needed?
In the context of Redox, the credentials set up and maintained within your Redox dashboard are mostly leveraged to authenticate with EHRs, but it is also possible that an application’s destination may be housed on a platform with its own credentials and authentication requirements.
Redox supports a wide range of authentication strategies, including OAuth, SAML, SFTP, vendor APIs, and other certificate-based exchanges.
Your Redox support team will configure the authentication strategy appropriate for the systems you are connecting to. Once configured, you will be able to access the authentication credential from the Redox dashboard to add or update specific information.
You can test using a specific credential directly from our Destination Developer Tools. There you will find a Credential selection option:
By selecting a specific credential, Redox will utilize that authentication method when sending your test message to your destination.