Data exchange is the core function of the Redox platform. It’s the process of sending, receiving, and querying healthcare information between your application and your connected partners. Whether you’re sending a newly booked appointment to a hospital’s EHR system or receiving clinical notes about a patient, you’re performing data exchange.
This section covers everything you need to know about:
Of course, security is a top priority for any data exchange. Check out our Security section for details and learn how we handle rate limiting.
Primarily, our job is to make sure the data you send reaches your connection and that your connection’s data reaches you. You’re responsible for managing errors in your configuration with Redox, but we’re here if you need help.
If we identify errors on your connection’s side of the integration, we work to resolve those issues. However, you won’t get notifications for all issues.
With Pagerduty, we continuously monitor Redox (including backup services) end-to-end. Our engineers are instantly notified when errors occur. In other words, we’re committed to helping you exchange data successfully.
Find out technical quotas and constraints for data exchange, including message, file, and rate limits.
Learn methods and restrictions for sending files with patient data.
See how data flows between you and your connection. The magic starts after learning how authentication, responses, operations, and logs work.
Learn how Redox processes data—and how you can customize data processing with your own self-service operations.
