Add a user to a Redox organization

You can invite a user to join an existing organization in the Redox dashboard. Learn more about Redox organizations and users.

We don’t currently support adding a user via API.

• A user must be assigned to an organization owner or admin role to manage users. Learn more about user roles.

1. Log in to the dashboard.
2. Click your username at the bottom of the navigation menu.
3. From the user menu, select the Access Control option.

   
4. The Access Control page opens with three tabs. By default, a list of active organization users appears on the Users tab. Click the Invited Users tab.

   Not available for SSO organizations

   If your Redox organization is SSO-enabled, the Invited users tab is purposefully hidden. This is because SSO organizations must add users through their identity provider (IdP) first, not through the usual invitation process in the Redox dashboard. Refer to the SSO section for more details.

   Role permissions

   If you want a quick refresher on which permissions belong to which role, navigate to the Roles tab and view the default roles and related permissions.

5. Any pending invitations display. Click the Invite user button.
6. A modal opens. Enter the email address of the user to add to the organization.
7. Click the Invite button to send the email invitation. The invited user shows a Pending status.

   
8. The invited user receives an email from Redox with an invitation link. The invited user clicks the Accept button.

   
9. The dashboard login page opens. A new user must create a Redox account, while an existing user must log in.
10. After logging in, a welcome page appears with the name of the organization. Click the Accept Invitation button to join the organization.

    
11. All users that accept the invitation appear on the Active Users tab.

For SSO-enabled organizations, you must complete steps in both your identity provider (IdP) and the Redox dashboard. Refer to your identity provider’s docs for managing users in their system.

1. Add a user in your IdP.
2. The user logs into the Redox dashboard. This triggers the membership sync from the IdP to Redox.
3. The user appears in the Redox organization. Assign or change user role.