Create or update a Redox organization

Last updated: Aug 22, 2025
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After creating a Redox dashboard account, you have to create a Redox organization record to associate with your account.

Create a Redox organization

  1. Log in to the dashboard.
  2. On the navigation menu, your username displays at the bottom. Click your username for the user menu to appear.
  3. On the user menu, select the Manage Organizations option.
    Manage Organizations option
    Manage Organizations option
  4. The Organizations page opens. To create a new organization, click the Create New Organization button.
    Click the Create New Organization button
    Click the Create New Organization button
  5. The Add New Organization modal appears. Enter an organization name, then click the Save button.
    Enter the organization name
    Enter the organization name
  6. The organization Overview page appears. When you create an organization, by default you’re assigned to be the organization owner. Learn more about organization roles.

Fill out your organization profile

We use the details in your organization profile for your company’s listing in our connected solutions. Make sure you keep these details up-to-date. View our connected solutions.

  1. Log in to the dashboard.
  2. On the navigation menu, your username displays at the bottom. Click your username for the user menu to appear.
  3. Click the Organization Profile option.
    Organization Profile option of the user menu
    Organization Profile option of the user menu
  4. Upload your company logo.
    1. Click the icon thumbnail.
    2. The file explorer opens. Select the image file with your company logo.
    3. Click the Save Logo button.
      Upload your company logo
      Upload your company logo
  5. Fill in the communication details for your organization:
    • Alert email address: Enter the email address we should send system alerts to. Learn more about system alerts.
    • Company overview: Describe the purpose or mission of your company.
    • Sales email: Enter the email address for the point of contact who should receive sales communications.
    • Phone: Enter the phone number for the point of contact for Redox to reach out to.
    • Public website: Enter your company’s web address.
    • Twitter handle: Enter your company’s handle for a Twitter account.
  6. Once you’ve entered all the profile details, click the Submit button.
    Click the Submit button
    Click the Submit button
  7. Next, you may want to start adding users. Learn how to add a user to a Redox organization.

Update your organization details

We use the details in your organization profile for your company’s listing in our connected solutions. Make sure you keep these details up-to-date. View our connected solutions.

  1. Log in to the dashboard.
  2. On the navigation menu, your username displays at the bottom. Click your username for the user menu to appear.
  3. Click the Organization Profile option.
    Organization Profile option of the user menu
    Organization Profile option of the user menu
  4. To upload a new company logo, click the icon thumbnail. Select the new image file from the file explorer, then click the Save Logo button.
    Upload a new logo
    Upload a new logo
  5. Edit any of the communication details. The only uneditable field is the organization ID, which is assigned by Redox.
  6. Once you’ve edited the relevant fields, click the Submit button.