Redox is a full-service platform and all monitoring and resolution of connectivity issues is owned by the Redox support team. All levels of the Redox stack are continuously monitored. We use Pagerduty, along with backup services, to instantly notify our engineers. VPN…

We provide production support to our partners 24 hours a day, 7 days a week. For critical production issues please always call the Redox production support team at (608) 216-2540. Contact Method During regular business hours (7:00am – 7:00pm CST) the Redox…