Did you know we support multiple regions? For data exchange with Canadian organizations, we support processing healthcare data in the U.S. but storing it in Canada. This allows our Canadian friends to exchange healthcare data via Redox without requiring patient consent. However, any of the Redox configuration settings for Canadian organizations are stored in the U.S.
You may be curious to know what this means for Redox, so we’re happy to lay it out for you. First, find out what this means for allow-listing. Then, check out the details below.
Whenever you make a web request to Redox from Canada, you should use URLs with the region specified like this: https.[region].redoxengine.com. Check out the examples below:
- https.ca.redoxengine.com
- api.ca.redoxengine.com
- blob.ca.redoxengine.com
- webhooks.ca.redoxengine.com
- sftp.ca.redoxengine.com
The Redox dashboard has a few differences for multi-region Redox organizations, specifically on the Developer and Logs pages.
On the Sources and the Destinations tabs, there’s an extra field to designate the region of any source or destination.
This also means that there’s an extra Region field whenever you’re creating or editing existing sources and destinations.
When you’re searching for logs, there’s an extra Region filter for you to use. This narrows down the log results to logs only sent or received in the designated region.
