Intro Full text search is a tool that can be used to search for Messages or Transmissions that are associated with your organization. This feature is located under the ‘Full Text Search’ heading on the left hand menu. Only organization users with…

As part of your connection management, the Redox dashboard is where any required credentials for your connections will be set up and maintained. The Redox team will configure the necessary credentials to authenticate with your connection partners, regardless of whether the required…

Redox is a full-service platform and all monitoring and resolution of connectivity issues is owned by the Redox support team. All levels of the Redox stack are continuously monitored. We use Pagerduty, along with backup services, to instantly notify our engineers. VPN…

When do I need to use the Medications Data Model? Applications use the Medications Data model to receive real time updates about individual medications. This currently includes new medication orders, updates, cancellations, and administrations. What triggers are currently supported by the Medications…

When do I need to use the Provider Data Model? The Redox Provider Data Model should be used if your application is looking to maintain a synchronized provider database with an EHR. Health systems that support this model generate messages when provider records…

When do I need to use the Results Data Model? The Redox Results Data Model is used to transmit discrete clinical data to or from an EHR. Typically this model is applicable in situations where an application is sending a one-off value, many…

When do I need to use the Device Data Model? The Redox Device Data Model is used to transmit discrete continuous physiological monitoring data to an EHR. The Device Data Model is useful for workflows where an EHR is maintaining the link from the device…

When do I need to use the Flowsheet Data Model? The Redox Flowsheet data model is used to transmit discrete clinical data to or from an EHR, which can include: inpatient and outpatient assessment information, vitals, patient reported outcomes or questionnaires, and…

When do I need to use the Claim Data Model? The Claim Data Model is used for transactions between a healthcare provider and an insurer detailing the services provided. Claims-related transactions between a payor and provider can include: pre-authorization for a patient, a…

When do I need to use the Financial Data Model? The Financial Data Model is used for the provision of healthcare provider products for a certain patient, therefore referring not only to the product, but containing in addition details of the provision, like…